Updated on 2026/05/16

写真a

 
GU Xiuzhu
 
Organization
School of Engineering Associate Professor
Title
Associate Professor
External link

Research Areas

  • Others / Others  / 医療マネジメント、安全工学、人間工学

Education

  • 博士（工学）東京工業大学   大学院社会理工学研究科経営工学専攻

    2009.4 - 2012.3

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  • 修士（工学）東京工業大学   大学院社会理工学研究科経営工学専攻

    2007.10 - 2009.3

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  • 学士（工学）上海交通大学   機械工学部

    2000.9 - 2004.6

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Research History

  • 東京科学大学（旧 東京工業大学）   准教授

    2020.4

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  • Tokyo Institute of Technology   Assistant Professor

    2012.4 - 2020.3

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  • 東風日産乗用車株式会社   購買エンジニア

    2004.7 - 2007.7

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Professional Memberships

  • 日本経営工学会

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  • American Psychological Association

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  • European Operations Management Association

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  • 日本オペレーションズ・マネジメント＆ストラテジー学会

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  • 日本人間工学会

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Committee Memberships

  • International Journal of Reliability and Safety   Associate Editor  

    2022   

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  • Journal of Japan Industrial Management Association   Area Editor  

    2017 - 2019   

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  • IEEM International Conference on Industrial Engineering and Engineering Management   Technical Program Committee Member  

    2014   

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Papers

  • Mechanisms of electronic health record-related patient safety incidents: Errors and risk factors from 15 years of experience in Japan Reviewed International journal

    Siyuan Zhang, Liantong Shen, Xiuzhu Gu

    Health Policy and Technology   2026.7

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    Authorship：Last author,　Corresponding author   Publishing type：Research paper (scientific journal)  

    DOI： 10.1016/j.hlpt.2026.101226

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  • Risk perception, self-efficacy, and disaster preparedness of immigrants in Japan: Applying the risk perception attitude framework Reviewed International journal

    Meihui PIAO, Akiko KONDO, Xiuzhu GU

    Health Emergency and Disaster Nursing   2026.3

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    Language：English   Publishing type：Research paper (scientific journal)  

    DOI： 10.24298/hedn.2025-0013

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  • Necessary HRM Practices for Extended Working Lives in Tight and Loose Societies: A Comparative Perspective Reviewed International journal

    Eduardo Oliveira, Beatrice Isabella Johanna Maria Van der Heijden, Julia Sabrina Finsel, Hila Axelrad, Eva Derous, Xiuzhu Gu, Izabela Marzec, Reidar Johan Mykletun, Michela Vignoli, Sofija Pajic, Anne Marit Wöhrmann, Jürgen Deller

    Human Resource Management   2026.3

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    Publishing type：Research paper (scientific journal)  

    DOI： 10.1002/hrm.70040

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  • From Constraint to Strategy: A Necessity-Based Perspective on Telemedicine Usage in Japan and China Reviewed International journal

    Hanshu Wang, Keisuke Shinoda, Xiuzhu Gu

    Telemedicine and e-Health   2026.2

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    Authorship：Last author,　Corresponding author   Language：English   Publishing type：Research paper (scientific journal)  

    <jats:sec>
    <jats:title>Objective:</jats:title>
    <jats:p>Although public interest in telemedicine is growing, limited research has examined the necessary conditions for its usage. Therefore, this study aims to identify these conditions in Japan and China.</jats:p>
    </jats:sec>
    <jats:sec>
    <jats:title>Methods:</jats:title>
    <jats:p>A self-developed questionnaire was administered between 2022 and 2023, yielding 787 valid responses in Japan and 840 in China. In addition, 241 Japanese and 194 Chinese supplemental responses were collected in 2025. Factor analysis and necessary condition analysis (NCA) were applied.</jats:p>
    </jats:sec>
    <jats:sec>
    <jats:title>Results:</jats:title>
    <jats:p>
    Based on the initial samples, eight factors were extracted: cost and accessibility, social influence, safety and reliability, adaptive readiness, technology confidence, perceived data security, facilitating conditions, and perceived usefulness. NCA revealed cross-national differences. Japanese participants mainly regarded perceived usefulness (
    <jats:italic toggle="yes">d</jats:italic>
    = 0.12–0.31) and facilitating conditions (
    <jats:italic toggle="yes">d</jats:italic>
    = 0.15–0.29) as necessary conditions, whereas Chinese participants perceived a broader set of prerequisites. Subgroup analyses further indicated that safety and reliability were the most critical necessary conditions for experienced users in both countries (Japan:
    <jats:italic toggle="yes">d</jats:italic>
    = 0.44; China:
    <jats:italic toggle="yes">d</jats:italic>
    = 0.28). Hierarchical clustering analysis further revealed three bottleneck trajectories of constraints: gradual-bottleneck users (progressive constraints), high-bottleneck users (sudden demand surges), and early-bottleneck users (persistent initial constraints). Crucially, the supplemental samples further confirmed the reliability and validity of the eight-factor structure and the temporal consistency of the necessary conditions for sustained usage.
    </jats:p>
    </jats:sec>
    <jats:sec>
    <jats:title>Conclusion:</jats:title>
    <jats:p>The findings highlight the need for tailored telemedicine strategies. In particular, maintaining safety and reliability represents a nonnegotiable prerequisite for sustained telemedicine usage in both countries. The developed instrument, combined with NCA, offers a transferable approach for identifying constraints and developing more adaptive and equitable telemedicine strategies.</jats:p>
    </jats:sec>

    DOI： 10.1177/15305627261421484

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  • Effectiveness of Virtual Reality Safety Training on Bicyclists’ Safety Awareness and Risk Prediction Ability: A Randomized Controlled Experiment Reviewed

    Kakeru Miyamoto, Xiuzhu Gu

    2025 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)   0803 - 0808   2025.12

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    Authorship：Last author,　Corresponding author   Publishing type：Research paper (international conference proceedings)   Publisher：IEEE  

    DOI： 10.1109/ieem63636.2025.11357796

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  • Immigration-specific stress and 24-hour movement behaviors among international nurses in Japan: a network and time-series network analysis using wearable device data Reviewed International journal

    Xinyi Chang, Xiuzhu Gu

    BMC NURSING   24 ( 1 )   2025.8

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    Authorship：Last author,　Corresponding author   Language：English   Publishing type：Research paper (scientific journal)  

    DOI： 10.1186/s12912-025-03707-4

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  • Development and validation of the short form of the Later Life Workplace Index: a study across 10 countries Reviewed International journal

    Julia S. Finsel, Hila Axelrad, Su Jung Choi, Eva Derous, Xiuzhu Gu, Paolo Guandalini, Jaeyoung Ha, Eun Seok Kim, Izabela Marzec, Reidar J. Mykletun, Eduardo Oliveira, Sofija Pajic, Maaike Schellaert, Beatrice I. J. M. van der Heijden, Michela Vignoli, Anne M. Woehrmann, Juergen Deller

    WORK AGING AND RETIREMENT   2025.7

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    Language：English   Publishing type：Research paper (scientific journal)  

    DOI： 10.1093/workar/waaf006

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  • Utilising human factors systems approach to support the well-being of healthcare workers: a qualitative study of work system interactions during the COVID-19 pandemic Reviewed International journal

    Siyuan Zhang, Xiuzhu Gu

    COGNITION TECHNOLOGY & WORK   27 ( 1-2 )   257 - 275   2025.6

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    Authorship：Last author,　Corresponding author   Language：English   Publishing type：Research paper (scientific journal)  

    DOI： 10.1007/s10111-025-00796-8

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  • Working conditions and organizational practices to support well-being of multiage workforce in Germany, USA, Japan, and South Korea Reviewed International journal

    Juergen Deller, Xiuzhu Gu, Su Jung Choi, Anne Marit Woehrmann

    PUBLIC ADMINISTRATION AND POLICY-AN ASIA-PACIFIC JOURNAL   28 ( 1 )   88 - 100   2025.5

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    Language：English   Publishing type：Research paper (scientific journal)  

    DOI： 10.1108/PAP-08-2024-0143

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  • Effects of background music on numerical and spatial location working memory: differences between extraverts and introverts Reviewed International journal

    Mingming Deng, Xiuzhu Gu, Feng Wu

    ERGONOMICS   68 ( 4 )   549 - 556   2025.4

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    Language：English   Publishing type：Research paper (scientific journal)  

    DOI： 10.1080/00140139.2024.2374992

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  • Impact of immigration-specific stress on safety attitudes: a national cross-sectional study on overseas qualified nurses in Japan Reviewed International journal

    Xinyi Chang, Xiuzhu Gu

    BMJ OPEN   15 ( 1 )   2025.1

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    Authorship：Last author,　Corresponding author   Language：English   Publishing type：Research paper (scientific journal)  

    DOI： 10.1136/bmjopen-2024-088329

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  • Japanese patients' preferences regarding disclosure of patient safety incidents: A survey study Reviewed International journal

    Xiuzhu Gu, Mingming Deng

    JOURNAL OF PATIENT SAFETY AND RISK MANAGEMENT   30 ( 1 )   40 - 49   2025.1

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    Authorship：Lead author,　Corresponding author   Language：English   Publishing type：Research paper (scientific journal)  

    DOI： 10.1177/25160435241305232

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  • Is LLM a reliable risk detector? An evaluation of large language models in EMR-related medical incident detection Reviewed

    Siyuan Zhang, Xiuzhu Gu

    AHFE International   192   2025

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    Authorship：Last author,　Corresponding author   Publishing type：Research paper (international conference proceedings)   Publisher：AHFE International  

    Medical institutions typically rely on manual analysis of adverse medical events, which requires significant human resources, time, and specialized knowledge and expertise. These requirements reduce the effectiveness of identifying potential risks. Can large language models (LLMs) leverage their powerful natural language processing capabilities to function as reliable risk detectors? In this pilot study, we aim to evaluate the effectiveness of LLMs in identifying electronic medical record system (EMR)-related medical incident risks. We first curated a dataset comprising 573 medical incident reports that had been manually analyzed. Then, using a few-shot prompting approach, we designed instructions to evaluate five LLMs, including GPT-4o, Claude 3.5 Sonnet, DeepSeek V3, Nova Pro, and Llama 3.1-405b. The results indicated that the best-performing LLMs could accurately extract more than half of the risk factors and generate reasonable explanations grounded in real-world case contexts. While general-purpose LLMs can provide some assistance, further optimization tailored to specific medical scenarios is necessary to enhance their capability in handling complex cases.

    DOI： 10.54941/ahfe1006630

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  • Immigration-specific Stress and Its Impact on Overseas Qualified Nurses’ Performance Reviewed

    Xinyi Chang, Xiuzhu Gu

    2024 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)   0415 - 0419   2024.12

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    Authorship：Last author,　Corresponding author   Publishing type：Research paper (international conference proceedings)   Publisher：IEEE  

    DOI： 10.1109/ieem62345.2024.10857193

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  • Long-term Effects of Wearable Health Technology and Future MHealth Usage for Older Adults Reviewed

    Xiuzhu Gu, Xinyi Chang

    2024 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)   618 - 622   2024.12

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    Authorship：Last author,　Corresponding author   Publishing type：Research paper (international conference proceedings)   Publisher：IEEE  

    DOI： 10.1109/ieem62345.2024.10857169

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  • Healthcare workers' well-being and perspectives on support during the COVID-19 pandemic: a systematic review and meta-synthesis of qualitative studies Reviewed International journal

    Siyuan Zhang, Xiuzhu Gu

    BMJ LEADER   2024.12

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    Authorship：Last author,　Corresponding author   Language：English   Publishing type：Research paper (scientific journal)  

    DOI： 10.1136/leader-2024-001041

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  • Older adults’ awareness, motivation, and behavior changes by wearable activity trackers before and during the COVID-19 pandemic Reviewed International journal

    Xiuzhu Gu, Sahar Hamido, Kenji Itoh

    Gerontechnology   2024.2

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    Authorship：Lead author,　Corresponding author   Publishing type：Research paper (scientific journal)  

    <jats:p>Background: Advanced sensor technology, such as commercial wearable activity trackers, is expected to be useful for improving public health in an aging society. However, its effects on psychological and behavioral changes in older adults have not been thoroughly investigated. Objective: This study aimed to clarify the effects of wearable activity trackers on psychological and behavioral changes in older adults before the pandemic and to confirm whether the effects were maintained during the pandemic. Method: Thirty Japanese older adults wearing Fitbit trackers for 12 weeks (i.e., six weeks before the pandemic and six weeks during the onset of the pandemic) in a real-life setting participated in this study. Participants’ perceptions of physical activity (PA) and monitoring were measured weekly using a questionnaire in addition to the pre-monitoring survey (baseline). Results: Significant positive effects of activity trackers were observed on participants’ awareness of the benefits of PA and motivation toward monitoring from the first week, and high levels were maintained until the end of the study, regardless of the pandemic. Accordingly, an approximately 3,000-steps/day increase was observed in the first week and maintained before the pandemic; although PA levels decreased during the onset of the pandemic, they remained higher than at baseline. The decrease in the number of steps and activity calories in COVID-19-non-affected participants was 2%. In the affected participants, an 11% decrease in steps and an 8% decrease in activity calories were observed, indicating that 3% was compensated by other activities. Conclusion: Positive effects of activity trackers were observed on older adults’ awareness of PA benefits. Thus, future studies are required to verify the effects of increased PA benefits awareness on older adults’ long-term activity levels for their health.</jats:p>

    DOI： 10.4017/gt.2024.23.1.842.02

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  • Disclosing harmful patient safety incidents with proactive compensation offer: how do patients respond in Japan Reviewed International journal

    Xiuzhu Gu, Mingming Deng

    International Journal of Reliability and Safety   2024

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    Authorship：Lead author,　Corresponding author   Language：English   Publishing type：Research paper (scientific journal)  

    DOI： 10.1504/ijrs.2024.142086

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  • Age Matters: Influence of the Video Instructional Materials' Playback Speed on Learning Effects Reviewed

    Takahiro Ominato, Xiuzhu Gu

    2023 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)   1109 - 1112   2023.12

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    Authorship：Last author,　Corresponding author   Publishing type：Research paper (international conference proceedings)   Publisher：IEEE  

    DOI： 10.1109/ieem58616.2023.10406218

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  • Continuance Usage Intention of Wearable Healthcare Technology: A Comparison of Younger and Older Users Reviewed

    Kodai Aoyama, Xiuzhu Gu

    2023 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)   0783 - 0787   2023.12

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    Authorship：Last author,　Corresponding author   Publishing type：Research paper (international conference proceedings)   Publisher：IEEE  

    DOI： 10.1109/ieem58616.2023.10406438

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  • DEVELOPMENT AND VALIDATION OF A US AND GERMAN SHORT VERSION OF THE LATER LIFE WORKPLACE INDEX (LLWI- S) Reviewed

    Juergen Deller, Julia Finsel, Anne Woehrmann, Eduardo Oliveira, Hila Axelrad, Michela Vignoli, Xiuzhu Gu, Beatrice Van der Heijden

    INNOVATION IN AGING   7   738 - 739   2023.12

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  • From total quality management to Quality 4.0: A systematic literature review and future research agenda Reviewed International journal

    Hu-Chen Liu, Ran Liu, Xiuzhu Gu, Miying Yang

    FRONTIERS OF ENGINEERING MANAGEMENT   10 ( 2 )   191 - 205   2023.6

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    Language：English   Publishing type：Research paper (scientific journal)  

    DOI： 10.1007/s42524-022-0243-z

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  • Occupational health and safety risk assessment: A systematic literature review of models, methods, and applications Reviewed International journal

    Ran Liu, Hu-Chen Liu, Hua Shi, Xiuzhu Gu

    SAFETY SCIENCE   160   2023.4

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    Authorship：Last author   Language：English   Publishing type：Research paper (scientific journal)  

    DOI： 10.1016/j.ssci.2022.106050

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  • Consumer Changes Induced by Adoption of the Internet of Things Reviewed International journal

    Zhenpan Wang, Su-lin Chung, Xiuzhu Gu

    International Journal of Management and Marketing Research   16 ( 1 )   89 - 97   2023

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  • ORGANIZATIONAL PRACTICES FOR THE AGING WORKFORCE: A CROSS- CULTURAL VALIDATION OF THE LATER-LIFE WORKPLACE INDEX Reviewed

    Juergen Deller, Julia Finsel, Anne Woehrmann, Max Wilckens, Xiuzhu Gu, Eduardo Oliveira

    INNOVATION IN AGING   6   676 - 676   2022.11

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    Language：English   Publishing type：Research paper (scientific journal)  

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  • Influencing Factors of Medical Adverse Events Reporting in Taicang, Jiangsu Province Reviewed

    Zhen Shao, Xiuzhu Gu, Jianwei Shi, Kan Tian, Zhiqiang Yang

    Chinese Journal of Social Medicine   39 ( 1 )   103 - 107   2022

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  • Resilience of Healthcare Systems in Natural Disaster -- A case Study in Henan Rainstorm Reviewed

    Yixin Zhao, Xiuzhu Gu, Yiliu Liu

    Book of Extended Abstracts for the 32nd European Safety and Reliability Conference   891 - 898   2022

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    Publishing type：Research paper (international conference proceedings)   Publisher：Research Publishing Services  

    DOI： 10.3850/978-981-18-5183-4_r17-04-090-cd

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  • The Impacts of Disclosure and a Proactive Compensation Offer on Chinese Patients' Actions After Medical Errors Reviewed International journal

    Xiuzhu Gu, Mingming Deng

    JOURNAL OF PATIENT SAFETY   17 ( 8 )   E745 - E751   2021.12

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    Authorship：Lead author,　Corresponding author   Language：English   Publishing type：Research paper (scientific journal)  

    DOI： 10.1097/PTS.0000000000000855

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  • Medical Error Disclosure: Developing Evidence-Based Guidelines for Chinese Hospitals Reviewed International journal

    Xiuzhu Gu, Mingming Deng

    JOURNAL OF PATIENT SAFETY   17 ( 8 )   E738 - E744   2021.12

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    Authorship：Lead author,　Corresponding author   Language：English   Publishing type：Research paper (scientific journal)  

    DOI： 10.1097/PTS.0000000000000760

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  • The Impact of Self-monitoring Physical Activity on The Awareness and Behaviour of University Students Reviewed

    Sahar HAMIDO, Xiuzhu GU, Kenji ITOH

    Journal of Japan Industrial Management Association   2021.7

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    Language：English   Publishing type：Research paper (scientific journal)  

    DOI： 10.11221/jima.72.134

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  • Organizational climate for safe and effective inter-unit handoffs in Japanese hospitals Reviewed International journal

    Xiuzhu Gu, Kenji Itoh

    INTERNATIONAL JOURNAL OF HEALTH PLANNING AND MANAGEMENT   36 ( 4 )   1153 - 1165   2021.7

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    Authorship：Lead author,　Corresponding author   Language：English   Publishing type：Research paper (scientific journal)  

    DOI： 10.1002/hpm.3162

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  • Information acquisition, emotion experience and behaviour intention during online shopping: an eye-tracking study Reviewed International journal

    Mingming Deng, Xiuzhu Gu

    BEHAVIOUR & INFORMATION TECHNOLOGY   40 ( 7 )   635 - 645   2021.5

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    Authorship：Last author   Language：English   Publishing type：Research paper (scientific journal)  

    DOI： 10.1080/0144929X.2020.1713890

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  • A comparison of visual ability and its importance awareness between novice and experienced drivers Reviewed International journal

    Mingming Deng, Feng Wu, Xiuzhu Gu, Liguo Xu

    INTERNATIONAL JOURNAL OF INDUSTRIAL ERGONOMICS   83   2021.5

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    Language：English   Publishing type：Research paper (scientific journal)  

    DOI： 10.1016/j.ergon.2021.103141

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  • The effects of self-monitoring of physical activity among elderly people with the impact of Covid-19 pandemic Reviewed

    Sahar Hamido, Kenji Itoh, Xiuzhu Gu

    2021 3rd International Conference on Management Science and Industrial Engineering   186 - 191   2021.4

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  • Factors influencing occupational truck driver safety in ageing society Reviewed International journal

    Sahar Hamido, Ryota Hamamoto, Xiuzhu Gu, Kenji Itoh

    ACCIDENT ANALYSIS AND PREVENTION   150   2021.2

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    Language：English   Publishing type：Research paper (scientific journal)  

    DOI： 10.1016/j.aap.2020.105922

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  • The impact of activity sensors on attitudes and behavior among young and elderly people Reviewed

    Sahar Hamido, Xiuzhu Gu

    2021 IEEE 3RD GLOBAL CONFERENCE ON LIFE SCIENCES AND TECHNOLOGIES (IEEE LIFETECH 2021)   253 - 255   2021

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    Authorship：Last author   Language：English   Publishing type：Research paper (international conference proceedings)  

    DOI： 10.1109/LIFETECH52111.2021.9391817

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  • Inter-shift handoff: Changes over a 6-year interval Reviewed International journal

    Xiuzhu Gu, Kenji Itoh

    JOURNAL OF ADVANCED NURSING   76 ( 12 )   3418 - 3428   2020.12

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    Authorship：Lead author,　Corresponding author   Language：English   Publishing type：Research paper (scientific journal)  

    DOI： 10.1111/jan.14537

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  • A comparative study on healthcare employee satisfaction between Japan and China Reviewed International journal

    Xiuzhu Gu, Kenji Itoh

    INTERNATIONAL JOURNAL OF HEALTH PLANNING AND MANAGEMENT   35 ( 1 )   171 - 184   2020.1

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    Authorship：Lead author,　Corresponding author   Language：English   Publishing type：Research paper (scientific journal)  

    DOI： 10.1002/hpm.2859

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  • How to Make a Medical Error Disclosure to Patients Reviewed

    Xiuzhu Gu, Mingming Deng

    IEEE International Conference on Industrial Engineering and Engineering Management   84 - 88   2019.12

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    Authorship：Lead author,　Corresponding author   Publishing type：Research paper (international conference proceedings)  

    DOI： 10.1109/IEEM44572.2019.8978622

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  • Inter-department patient handoff quality and its contributing factors in Chinese hospitals Reviewed International journal

    Xiuzhu Gu, Hu-chen Liu, Kenji Itoh

    COGNITION TECHNOLOGY & WORK   21 ( 1 )   133 - 143   2019.2

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    Authorship：Lead author,　Corresponding author   Language：English   Publishing type：Research paper (scientific journal)  

    DOI： 10.1007/s10111-018-0500-4

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  • How Nurses Perceive Organizational Climate Surrounding Patient Handoffs in Japanese Hospitals? Reviewed

    Xiuzhu Gu, Kenji Itoh

    Advances in Intelligent Systems and Computing   819   548 - 566   2019

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    Authorship：Lead author,　Corresponding author   Publishing type：Research paper (scientific journal)   Publisher：Advances in Intelligent Systems and Computing  

    DOI： 10.1007/978-3-319-96089-0_59

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  • PERFORMANCE MEASURES FOR A DIALYSIS SETTING Reviewed International journal

    Xiuzhu Gu, Kenji Itoh

    JOURNAL OF RENAL CARE   44 ( 1 )   52 - 59   2018.3

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    Authorship：Lead author,　Corresponding author   Language：English   Publishing type：Research paper (scientific journal)  

    DOI： 10.1111/jorc.12229

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  • Developing an error taxonomy system for patient handoff events Reviewed

    X. Gu, T. Seki, K. Itoh

    IEEE International Conference on Industrial Engineering and Engineering Management   2017-December   865 - 869   2018.2

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    Authorship：Lead author,　Corresponding author   Publishing type：Research paper (international conference proceedings)  

    DOI： 10.1109/IEEM.2017.8290015

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  • DO HEALTHCARE EMPLOYEES AND PATIENTS SHARE SATISFACTION IN DIALYSIS CLINICS? Reviewed

    Xiuzhu Gu, Kenji Itoh

    The Journal of Japanese Operations Management and Strategy   2018

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    Authorship：Lead author,　Corresponding author   Language：English   Publishing type：Research paper (scientific journal)  

    DOI： 10.20586/joms.8.1_35

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  • Patient handoff quality and safety in China: Health care providers’ views Reviewed

    Xiuzhu Gu, Hu-Chen Liu, Kenji Itoh

    Safety and Reliability - Theory and Applications - Proceedings of the 27th European Safety and Reliability Conference, ESREL 2017   1675 - 1682   2017

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    Authorship：Lead author,　Corresponding author   Publishing type：Research paper (international conference proceedings)   Publisher：CRC Press  

    DOI： 10.1201/9781315210469-211

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  • Performance indicators: healthcare professionals' views Reviewed International journal

    Xiuzhu Gu, Kenji Itoh

    INTERNATIONAL JOURNAL OF HEALTH CARE QUALITY ASSURANCE   29 ( 7 )   801 - 815   2016.8

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    Authorship：Lead author,　Corresponding author   Language：English   Publishing type：Research paper (scientific journal)  

    DOI： 10.1108/IJHCQA-12-2015-0142

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  • Construct of Dialysis Employee Satisfaction: Acquiring Satisfaction Factors and Their Contributions Reviewed International journal

    Xiuzhu Gu, Kenji Itoh

    THERAPEUTIC APHERESIS AND DIALYSIS   19 ( 5 )   503 - 512   2015.10

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    Authorship：Lead author,　Corresponding author   Language：English   Publishing type：Research paper (scientific journal)  

    DOI： 10.1111/1744-9987.12297

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  • Factors Behind Dialysis Patient Satisfaction: Exploring Their Effects on Overall Satisfaction Reviewed International journal

    Xiuzhu Gu, Kenji Itoh

    THERAPEUTIC APHERESIS AND DIALYSIS   19 ( 2 )   162 - 170   2015.4

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    Authorship：Lead author,　Corresponding author   Language：English   Publishing type：Research paper (scientific journal)  

    DOI： 10.1111/1744-9987.12246

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  • AN ERROR TAXONOMY SYSTEM FOR ANALYSIS OF HAEMODIALYSIS INCIDENTS Reviewed International journal

    Xiuzhu Gu, Kenji Itoh, Satoshi Suzuki

    JOURNAL OF RENAL CARE   40 ( 4 )   239 - 248   2014.12

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    Authorship：Lead author,　Corresponding author   Language：English   Publishing type：Research paper (scientific journal)  

    DOI： 10.1111/jorc.12081

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  • Estimating reporting culture and its link to safety performance by applying hemodialysis error taxonomy Reviewed

    Xiuzhu Gu, Kenji Itoh

    IEEE International Conference on Industrial Engineering and Engineering Management   497 - 501   2014.11

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    Authorship：Lead author,　Corresponding author   Publishing type：Research paper (international conference proceedings)  

    DOI： 10.1109/IEEM.2013.6962461

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  • Patient Views and Attitudes to Physician's Actions After Medical Errors in China Reviewed International journal

    Xiuzhu Gu, Kenji Itoh

    JOURNAL OF PATIENT SAFETY   8 ( 4 )   153 - 160   2012.12

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    Authorship：Lead author,　Corresponding author   Language：English   Publishing type：Research paper (scientific journal)  

    DOI： 10.1097/PTS.0b013e318257ffa0

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  • Nurses' Views of Patient Handoffs in Japanese Hospitals Reviewed International journal

    Xiuzhu Gu, Henning Boje Andersen, Marlene Dyrlov Madsen, Kenji Itoh, Inger Margrete D. Siemsen

    JOURNAL OF NURSING CARE QUALITY   27 ( 4 )   372 - 380   2012.10

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    Authorship：Lead author,　Corresponding author   Language：English   Publishing type：Research paper (scientific journal)  

    DOI： 10.1097/NCQ.0b013e3182573736

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  • A questionnaire-based survey on nurse perceptions of patient handoffs in japanese hospitals Reviewed

    Xiuzhu Gu, Henning Boje Andersen, Marlene Dyrløv Madsen, Kenji Itoh, Inger Margrete D. Siemsen

    11th International Probabilistic Safety Assessment and Management Conference and the Annual European Safety and Reliability Conference 2012, PSAM11 ESREL 2012   7   5944 - 5953   2012

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  • A Pilot Study on Safety Climate in Chinese Hospital Reviewed International journal

    Xiuzhu Gu, Kenji Itoh

    JOURNAL OF PATIENT SAFETY   7 ( 4 )   204 - 212   2011.12

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    Authorship：Lead author,　Corresponding author   Language：English   Publishing type：Research paper (scientific journal)  

    DOI： 10.1097/PTS.0b013e3182388d0d

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  • Error taxonomy for hemodialysis incidents: Analysis and assessment of safety-related issues in dialysis facilities Reviewed

    Xiuzhu Gu, Tadashi Ito, Kenji Itoh

    HEALTHCARE SYSTEMS ERGONOMICS AND PATIENT SAFETY 2011: AN ALLIANCE BETWEEN PROFESSIONALS AND CITIZENS FOR PATIENT SAFETY AND QUALITY OF LIFE   227 - 231   2011

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    Authorship：Lead author,　Corresponding author   Language：English   Publishing type：Research paper (international conference proceedings)  

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  • A Cross-National Study on Healthcare Safety Climate and Staff Attitudes to Disclosing Adverse Events between China and Japan Reviewed

    Xiuzhu Gu, Kenji Itoh

    HUMAN ERROR, SAFETY AND SYSTEMS DEVELOPMENT   5962   44 - 53   2010

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    Authorship：Lead author,　Corresponding author   Language：English   Publishing type：Research paper (international conference proceedings)  

    DOI： 10.1007/978-3-642-11750-3_4

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  • Cross-cultural surveys on patient views of adverse events between China and Japan Reviewed

    Xiuzhu Gu, Kenji Itoh

    Reliability, Risk and Safety: Back to the Future   1646 - 1654   2010

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    Authorship：Lead author,　Corresponding author   Publishing type：Research paper (international conference proceedings)  

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Awards

  • Best Student Paper Award

    2025   The 16th International Conference on Applied Human Factors and Ergonomics (AHFE) 2025   Is LLM a Reliable Risk Detector? An Evaluation of Large Language Models in EMR-Related Medical Incident Detection

    Zhang Siyuan, Gu Xiuzhu

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  • 工学教育賞

    2023   東京工業大学  

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  • Most Influential Paper Award 2023

    2023   Frontiers of Engineering Management   From Total Quality Management to Quality 4.0: A Systematic Literature Review and Future Research Agenda

    Liu Hu-Chen, Liu Ran, Gu Xiuzhu, Yang Miying

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  • 研究交流賞

    2020   日本経営工学会  

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  • 若手奨励賞

    2017   東京工業大学  

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  • 手島精一記念研究賞（博士論文賞）

    2013   東京工業大学  

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  • 研究科長賞

    2011   東京工業大学  

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  • 優秀卒業生

    2004   上海交通大学  

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Research Projects

  • 看護職の幸せな就労を支えるエイジマネジメント：サステイナブルキャリア視点に基づく日独比較研究

    2026 - 2027

    しのはら財団 

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  • The relationship between workplace discrimination and health among foreign workers

    Grant number：25K13699  2025.4 - 2028.3

    Japan Society for the Promotion of Science  Grants-in-Aid for Scientific Research  Grant-in-Aid for Scientific Research (C)

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    Grant amount：\4550000 （ Direct Cost: \3500000 、 Indirect Cost：\1050000 ）

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  • Identification of risk awareness processes in emergency rooms based on 2-steps eye tracking analysis scheme and its application to developement of training tools

    Grant number：25K08172  2025.4 - 2028.3

    Japan Society for the Promotion of Science  Grants-in-Aid for Scientific Research  Grant-in-Aid for Scientific Research (C)

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    Grant amount：\4550000 （ Direct Cost: \3500000 、 Indirect Cost：\1050000 ）

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  • Developing a PROACTIVE telemedicine-related incident management system

    Grant number：24K07926  2024.4 - 2027.3

    日本学術振興会  科学研究費助成事業  基盤研究(C)

    顧 秀珠

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    Grant amount：\4550000 （ Direct Cost: \3500000 、 Indirect Cost：\1050000 ）

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  • A European network to leverage the multi-age workforce

    2023 - 2027

    COST Action CA22120 (LeverAge) 

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  • Norway-ChINa-JApan-South Korea network for smart, safe and sustainable healthcare (NINJAS4CARE)

    2021 - 2025

    Norwegian Ministry of Education and Research 

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  • Patient safety: Casting a spotlight on electronic medical record-related incidents

    Grant number：19K15236  2019.4 - 2024.3

    Japan Society for the Promotion of Science  Grants-in-Aid for Scientific Research  Grant-in-Aid for Early-Career Scientists

    Gu Xiuzhu

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    Grant amount：\4160000 （ Direct Cost: \3200000 、 Indirect Cost：\960000 ）

    This study focused on new patient safety issues arising from electronic medical record (EMR) systems and aimed to develop an EMR-related incident management system that includes reporting, analysis, countermeasures, and evaluation of these events. A literature review and interviews with experts such as healthcare providers and management personnel were conducted to develop a taxonomy system for EMR-related incident analysis. Using this taxonomy system, the current problems and characteristics were clarified through the analysis of related incident and accident events. Based on these results, EMR-related incident management system was developed, consisting of incident reporting, analysis, countermeasures, and evaluation. The effectiveness of the system was evaluated through case studies, considering the trends in related incident reports, the appropriateness of countermeasures applied by the system, and the satisfaction levels of healthcare providers and management personnel.

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  • A Sensor-based Automatic Collection and Feedback System of Elderly People's Activity-Health Information: Impact Evaluation from Social and Human Factors Perspectives

    Grant number：18H01654  2018.4 - 2021.3

    Japan Society for the Promotion of Science  Grants-in-Aid for Scientific Research  Grant-in-Aid for Scientific Research (B)

    Itoh Kenji

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    Grant amount：\17030000 （ Direct Cost: \13100000 、 Indirect Cost：\3930000 ）

    The present project developed a sensor-based system for the purpose of enhancement of elderly citizens’ health and quality of life. The system supports the following monitoring-feedback cycle of human activities and health conditions routinely and automatically: monitoring, transmitting to the server, generating assessment and feedback.
    Effects of the monitoring-feedback cycle with the sensor-based system was validated by use of two-month trails with many elderly participants in real-life settings. Significant positive effects were observed on their physical activities and mental states, e.g., awareness of physical activities and its motivation even during the pandemic of COVID-19. We developed a macro model for estimating total social cost such as healthcare expenses spent for elderly people by using the above-mentioned trial results on relationships between elderly people’s physical activities and health states. The model was confirmed and discussed by applying various scenarios.

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  • Norway-ChINa-JApan Consortium for safe and efficient operations of Health 4.0 (NINJA)

    2018 - 2021

    The Norwegian Centre for International Cooperation in Education 

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  • Development of Analysis Technology for Patient Safety by the Use of Gaze Interaction: Automatic Identification of Visual Information Processing Errors

    Grant number：16K12824  2016.4 - 2018.3

    Japan Society for the Promotion of Science  Grants-in-Aid for Scientific Research  Grant-in-Aid for Challenging Exploratory Research

    Itoh Kenji, Aoki Hirotaka, Xiuzhu Gu

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    Grant amount：\3510000 （ Direct Cost: \2700000 、 Indirect Cost：\810000 ）

    In this research project, we constructed an applied technology of eye tracking to healthcare management for reduction of healthcare accidents, and explored its effectiveness, pros and cons for the future, full-scale usage of the technology through its application to actual tasks in healthcare settings. In this study, we developed an application system to risk management by the use of a low-cost, non-intrusive eye-tracker, which collects healthcare personnel's visual processing data during their task performance without their consciousness of data gathering. The collected data can be analysed as their cognitive processes and be applied to automatically capturing human errors by effective matching between a particular task case and its successful samples stored in the database. This application technology was implemented to physician’s prescription when using electronic patient record, and technician’s operation of a dialysis machine to evaluate its effectiveness and usefulness.

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  • Improving communication for an effective and safe patient handoff

    Grant number：15K16291  2015.4 - 2019.3

    Japan Society for the Promotion of Science  Grants-in-Aid for Scientific Research  Grant-in-Aid for Young Scientists (B)

    Gu Xiuzhu

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    Grant amount：\3900000 （ Direct Cost: \3000000 、 Indirect Cost：\900000 ）

    This research project focused on factors leading to patient handoff failures such as insufficient communication and immature handoff system, and aimed at establishing a safe and effective organizational culture and handoff protocol. Various methods were applied in this project, e.g., questionnaire survey, interviews to professionals, incident report analysis by using self-developed handoff error taxonomy system. And the main outputs are as follows: (1) Characteristics of organizational climate surrounding patient handoff was explored for inter-department handoff (between departments or wards) in the hospital as well as nursing shift handoff. The current conditions and problems in handoffs were also clarified; (2) a standardized protocol was developed enabling effective handoffs via sufficient communications between sender, receiver and patient; (3) the effectiveness of the constructed protocol was verified after implementation by a tool designed for handoff quality assessment.

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  • Healthcare Operations Management from Stakeholder Perspectives and Its Cross-National Benchmarking

    Grant number：23241048  2011.4 - 2015.3

    Japan Society for the Promotion of Science  Grants-in-Aid for Scientific Research  Grant-in-Aid for Scientific Research (A)

    ITOH Kenji, AOKI Hirotaka, AKIBA Takashi, SUZUKI Satoshi, GU Xiuzhu

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    Grant amount：\48620000 （ Direct Cost: \37400000 、 Indirect Cost：\11220000 ）

    In this research project, we constructed a holistic management paradigm of healthcare organisations, aiming at global optimisation of various healthcare goals, and effective management activities at different time-band levels; from daily operations management, tactical planning to strategic decision making. As a core part of the management paradigm proposed in this project, periodical assessment of each organisation is conducted through performance measurement by the use of a limited number of “key” performance indicators, which were arranged from stakeholder perspectives and assessment properties. We implemented this paradigm as a computer-based system which included a central server and a number of client workstations in clinics connected on the high security network, applying to dialysis facility management. The holistic healthcare management paradigm proposed in this project was evaluated through applications of the system to a number of dialysis facilities.

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Teaching Experience

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